RIP software, bugger me, I just don't geddit

Right - frustration du jour...(besides the 2 older mac users who will not and can not change their working methods)

RIP software - sits between printer and user - user sends something to print - hits the RIP (raster imaging processor). Data goes from application, gets rasterized and printed. But no! iProofSystems PowerRipX and Canon W2200 doesn't play nice at all. Even though they are supposed to. No sirreee Bob.
And the 1 paltry support bloke for the entirety of Europe is never at his desk. So far he's been: in the warehouse, at lunch, not in today, very busy with other calls..

Quick fix was to hook it up to windoze server and add the macs to it via IP. Great for monitoring print runs. Not rasterization. You can hi-res PDF it, but the colour isn't true when it prints out.

Bugger.

Rant over.

And out.